Gain leadership and business experience with a company that invests in people. Chick-fil-A strives to provide an uplifting environment for guests and team members. We have Sundays off, offer free food on shift, schedule very flexibly, offer competitive pay and benefits and gave away $25,000 in local scholarships last year. We value our people and work hard to ensure that our team grows. Apply to serve as a leader at a top Customer Service Brand.

The Director/Lead role is one that embodies character, chemistry and competency. They should never be threatened by the success of another, but celebrate with them. They must have integrity, a deep desire to do what is right versus “being right” to build a strong and healthy organization. The leader must maintain chemistry with the team where they create a fun and loving environment for talent to be nurtured. However, if harmony is disrupted the Lead must restore it. The Lead is competent in the realm of operations. They are knowledgeable, creative, organized, and proficient of the Chick-fil-A Business. A Lead must always be growing themselves and others around them. Developing their talents in the business as well as their leadership capacity. A Lead is always professional, mature, positive, growth minded, and poised. They must always be a humble servant leader, willing to share success, receive and give feedback. They are confident enough to coach and build those around them.

#1 responsibility of a Lead is to develop the Team

o   Regular meetings with Team Leaders

o   Focus on Coaching towards all goals on their respected shifts

o   Proactively check behind team members for proper execution of their role.

o   Leading their team to deliver a remarkable guest experience during their shifts

Daily Operations

o   Cash Management and flow during day part

o   Manage Labor Cost Efficiency and Food Cost targets

o   Lead Opening/Closing Procedures- with Productivity and through Example

o   Ensuring completion of daily and weekly checklists

Develop self

o   Practice thinking like a Director or Owner for ways to improve.

o   Mandatory participation in the weekly Leadership meetings and training.

o   Certify in areas of Pathways to ensure team is completing tasks the Chick-fil-A way